Support/FAQ

FLO Product Support, FAQ, Cycling, Triathlon, Etc.

Re: Support/FAQ

Postby Chris Thornham » August 17th, 2013, 4:49 am

Haha! It definitely may include what you mentioned above. Sorry about that.

Best of luck,
Chris Thornham
FLO Cycling: http://www.flocycling.com
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Re: Support/FAQ

Postby pk6526 » August 17th, 2013, 10:48 am

Done! Easier than I feared. The trick seems to be balancing the extension at the top of the wheel so you can get it out of the fairing (rather than the rim side).
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Re: Support/FAQ

Postby Chris Thornham » August 18th, 2013, 5:59 am

Congrats! It's a little time consuming but definitely possible.

Now go enjoy your new wheels!

Take care,
Chris Thornham
FLO Cycling: http://www.flocycling.com
FLO Blog: http://bit.ly/b3Zlpq | Twitter: http://bit.ly/bOQ08x | Facebook: http://bit.ly/d8KDhI
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Re: Support/FAQ

Postby schiffscott » September 1st, 2013, 5:32 am

Chris Thornham wrote:
Dunbar wrote:You might want to update the FAQ on the main site. It indicates the hubs support only 9/10 speed Shimano/SRAM drivetrains.

Please do consider offering black spokes in the future. Aesthetics are an important consideration for some of us.


Thanks for noting the required update on the FAQ page. I've just finished correcting it.

Take care,



Hi.. I'm trying to locate the post about the hubs supporting 9/10 speed cassettes. Can you point me to it?

I'm feeling optimistic and hoping I get in on a set of wheels during Pre-Order 8. I have a 9-speed 12-27 Shimano cassette right now and plan to order a new one for a FLO 90. I have watched your youtube video on installing a cassette, but I am uncertain if I need a spacer for the 9/10 speed hub if I have a 9-speed cassette. When ordering, do I specify the hub I want (i.e. Shimano, 9/10 speed)?

Thanks..Scott
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Re: Support/FAQ

Postby Chris Thornham » September 1st, 2013, 2:00 pm

Scott,

Thanks for writing. Dunbar was referring to our FAQ page on our website. There is a link in the footer or you can simply got to http://www.flocycling.com/faq.php. I don't think you will need a spacer with a 9 speed cassette. Shimano designed the spacing to be the same for both 9 and 10 speed cassettes. Finally, when ordering you will select what type of freehub body you would like.

I hope that helps.
Chris Thornham
FLO Cycling: http://www.flocycling.com
FLO Blog: http://bit.ly/b3Zlpq | Twitter: http://bit.ly/bOQ08x | Facebook: http://bit.ly/d8KDhI
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Re: Support/FAQ

Postby tribiker68 » September 3rd, 2013, 6:31 pm

Do the wheels come with rims strips and if not is there a particular brand recommendation? Thanks!
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Re: Support/FAQ

Postby Chris Thornham » September 3rd, 2013, 9:31 pm

tribiker68 wrote:Do the wheels come with rims strips and if not is there a particular brand recommendation? Thanks!


Thanks for writing. Yes, the wheels do come with rim strips!

Take care,
Chris Thornham
FLO Cycling: http://www.flocycling.com
FLO Blog: http://bit.ly/b3Zlpq | Twitter: http://bit.ly/bOQ08x | Facebook: http://bit.ly/d8KDhI
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Re: Support/FAQ

Postby Angry Albit » October 26th, 2013, 3:04 pm

Hi guys,

have you had any feedback on running the FLO 90s on a Planet-X Exocet 2? I read through all the threads and also searched the web but other than the list of tight fits you listed at the top I couldn't find much more info on that subject. I am currently using Neuvation R28s with 23mm GP4000s on it - and they fit plenty good, both on the frame and from the brake perspective (my Exocet 2 came with the PX CNC breaks...) - but the rims are only 19mm wide.

I figure with the same 23mm tires the wider FLOs shouldn't be a problem but I felt much better jumping into the next pre-order if you could put my mind at ease...

Thx,
Alex
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Re: Support/FAQ

Postby Chris Thornham » October 26th, 2013, 9:26 pm

Alex,

I don't forsee any issues with the Planet X Exocet 2 frame. If by chance there was a fit issue than we will return the wheels no questions asked as long as they have not been ridden.

I hope that helps. Let me know if you have any additional questions.

Take care,
Chris Thornham
FLO Cycling: http://www.flocycling.com
FLO Blog: http://bit.ly/b3Zlpq | Twitter: http://bit.ly/bOQ08x | Facebook: http://bit.ly/d8KDhI
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Re: Support/FAQ

Postby rmisk » October 29th, 2013, 4:58 pm

Will the Flo 30s fit my 2012 Madone 5.2?
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